CRM Integration

Integrating WP Job Openings Plugin with CRM: A Guide to API Calls

WordPress, with its extensive ecosystem of plugins, provides a powerful platform for managing job applications through the WP Job Openings plugin. If you're looking to enhance your workflow by connecting this data with a Customer Relationship Management (CRM) system, using API calls is a robust solution. In this guide, we'll walk you through the process of sending parameters from WP Job Openings to your CRM using API calls.

Understanding the Workflow

The key to this integration lies in the 'awsm_job_application_submitted' hook, which is triggered when a job application is submitted. By leveraging this hook, you can access the application ID and retrieve detailed application data.

// Get application data when 'awsm_job_application_submitted' hook is triggered
function awsm_get_application_data( $application_id ){
    // ... (Retrieve application details as per your requirements)
    return $applicant_details;
}

// Send application data to CRM
function send_data_to_crm( $application_id ) {
    $application_data = awsm_get_application_data( $application_id );

    // Process $application_data as per your CRM API requirements

    // Set up the arguments for the POST request.
    $args = array(
        'body' => json_encode($application_data),
        'headers' => array(
            'Content-Type' => 'application/json',
        ),
    );

    // Send the POST request to the CRM API.
    $response = wp_remote_post($crm_api_url, $args);
}

// Hook into the application submission event
add_action( 'awsm_job_application_submitted', 'send_data_to_crm' );

Extracting Job ID and Adding Reference ID

To enhance your CRM integration, you can extract the job ID from the application data and add a reference ID using Advanced Custom Fields (ACF).

// Get the job ID from application data
$job_id = $application_data['awsm_job_id'];

// Use ACF to get the reference ID
$reference_id = get_field( 'custom_field_name', $job_id );

This allows you to link job applications with specific reference IDs in your CRM, providing a structured way to organize and analyze the data.

Customizing Data Processing for CRM Integration

Before sending data to the CRM via API, make sure to process the application data according to your CRM's requirements. This may involve mapping fields, formatting data, or any other steps necessary for a seamless integration.

Testing and Troubleshooting

As with any integration, thorough testing is essential. Monitor the API calls using debugging tools to ensure that data is transmitted correctly. Check for error responses and handle them appropriately to maintain the integrity of your CRM records.

Conclusion

Integrating WP Job Openings with a CRM system through API calls can significantly streamline your recruitment processes. By tapping into WordPress hooks and leveraging ACF for reference IDs, you can create a seamless flow of data from job applications to your CRM, enhancing your ability to manage and analyze applicant information. Keep in mind that CRM API requirements may vary, so consult your CRM's documentation for specific details on formatting and authentication for API calls.